Returns & Exchanges

At Luvme Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all products in their original, unaltered condition. If you are not happy with your wig or hair extensions, our team is here to ensure a smooth and hassle-free exchange or refund process.

1

Initiate Your Request

Contact our customer support team via email or our online portal within 30 days of delivery to request your Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Ensure the hair is in its original state—unwashed, uncut, and with tags attached—then pack it securely in the original Luvme Hair packaging.

3

Ship It Back

Attach the provided shipping label to your package and drop it off at your nearest authorized carrier location, keeping a copy of your tracking number for reference.

4

Inspection and Refund

Once our quality control team inspects and approves the returned item, your refund or exchange will be processed within 3 to 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing